Questions, answered
Frequently asked questions.
What to expect before, during, and after a Massage on the Go event.
Service details
What locations does Massage On The Go service?
Massage on the Go coordinates service nationwide, including all 50 states. Each event is scheduled around local therapist availability, so we confirm coverage for your requested city and date before booking without guaranteeing a specific therapist, date, or immediate availability.
What is the pricing structure?
Our Book Now offer starts at $349 for up to 12 team members. For larger teams, recurring visits, multi-location programs, or tailored event needs, request a custom quote.
What is chair massage?
Chair massage is a specialized form of massage using an ergonomically designed chair to ensure comfort. It primarily targets the neck, shoulders, and back, with optional attention to the arms and hands depending on session length. Each session aims to revitalize, release tension, and promote wellness efficiently, making it ideal for corporate settings, meetings, conventions, health fairs, and parties. No clothing removal or oils are required, and sessions can be as short as five to ten minutes.
How do my employees schedule a chair massage?
After we confirm your date and time, we will create a link you can email to all eligible participants, allowing them to schedule a time slot most convenient with their workday. Our software will remind your employees a day before the event and send a questionnaire to ensure their chair massage is tailored to their specific needs.
Does my company need to provide anything for the therapist?
No, our therapists come fully equipped and require only a secluded 5’x 6’ space to set up and operate. They will be ready to begin within minutes of arrival.
How do we handle payments?
For security and efficiency, our therapists do not handle cash on-site. Payments can be made via corporate check or credit card following each event.
Can chair massage sessions be booked for weekends and nights?
Yes, we accommodate requests for almost any time and occasion. Please provide at least 24-hour notice to ensure therapist availability.
What are the minimum requirements and rates for events?
Our standard visits typically run for two to three hours, and we can customize the format around your team. Custom quotes account for factors such as schedule, session length, visit frequency, number of therapists, and location needs.
Can I give this service as a gift to my clients?
Absolutely! Our services make a unique and healthy gift for important clients. We can also incorporate your logos or marketing materials during visits. Gift certificates are available for future events and in-home massages.
How is my business protected from potential incidents involving accidents or injury?
Each therapist carries individual liability insurance and is licensed to practice massage in their respective state. They are also trained specifically in chair massage techniques. Open communication between the therapist and the individual is encouraged to address any sensitive areas.
Cleaning and Safety
To ensure safety, all our therapists clean the chair between each session, allowing it to air dry for two minutes.